[ Joan's expression changes at the mention of Harry's alcoholism. She's a sober companion (or was, up until very recently) so she understands what that means, has an idea of the impact that must have on his personal life. There were a dozen questions she could ask — standard fair, really, for getting on with a new client — but her newly-revealed connection to John made them feel strange and inappropriate. ]

I'm sorry, John, [ she says at length and it isn't emotional pandering in any way, it's genuine and sincere. ] I know how difficult that can be from experience. Not just from just a professional point of view but a personal one, too. And— I don't want to sound like I'm headshrinking you, but if you ever want to talk about it—

[ She leaves that sentence as is. ]